Privacy Policy

Effective Date: 01/01/2025

BC Health Pharmacy values the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when receiving text or SMS communications from our pharmacy. By subscribing to or receiving text messages from us, you consent to the practices outlined in this policy.

1. Information We Collect

To send you text messages, we may collect the following information:

Personal Information: Your name, phone number, and any other information you may provide to us.

Health Information: Information related to your prescriptions, medications, appointments, and other health-related information, as permitted by law.

2. Use of Information

We use your personal and health information for the following purposes:

To communicate with you regarding your prescriptions, refills, medication reminders, and other pharmacy-related services.

To send appointment reminders, updates, or other important information related to your health care.

To comply with legal or regulatory requirements, such as ensuring accurate records of communication.

3. Opt-In Consent

By providing us with your phone number, you consent to receiving SMS and text message communications from us. These messages may include reminders, updates, and other information related to your pharmacy services. Your consent to receive text messages is not a condition for receiving goods or services from us.

4. Opt-Out or Unsubscribe

You may choose to stop receiving text messages at any time. To unsubscribe from receiving text messages, you can:

Reply to any text message we send with the word “STOP.”

Contact us directly at (623) 227-1351.

Once we receive your request to opt-out, we will process it as quickly as possible. Please note that you may still receive essential communications regarding your prescriptions or legal requirements, even after unsubscribing.

5. Data Security

We are committed to protecting the security and confidentiality of your personal and health information. We use industry-standard security measures to safeguard your information from unauthorized access, alteration, or disclosure.

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in sending SMS/text messages or providing pharmacy-related services. These service providers are obligated to protect your information and use it solely for the purpose of providing services to us.

Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you opt-out of receiving text messages, we will discontinue sending messages but may retain your information for record-keeping and legal compliance.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or services. When we update this policy, we will revise the effective date at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to update your contact preferences, please contact us at:

BC Health Pharmacy

5406 W Glenn Dr

Glendale AZ, 85301

(623) 227-1351

contact@bchealthpharmacy.com